Our Workplace Violence Course provides essential skills to recognize, prevent, and manage anger and aggression in the workplace. Violence can arise from many causes, and while warning signs are sometimes visible, they are not always easy to spot. This online training helps leaders, managers, and employees develop the knowledge and tools required to reduce risks and respond effectively to challenging situations.

Learning Outcomes of the Workplace Violence Course

By completing this course, learners will be able to:

• Describe what workplace violence is and identify different types

• Recognize early warning signs of potential aggression

• Apply the cycle of anger to workplace situations

• Understand Albert Bandura’s Behaviour Wheel and its link to anger

• Follow a seven-step process to manage anger in yourself and others

• Improve communication and problem-solving skills to prevent escalation

• Apply coping strategies such as relaxation techniques and reframing

• Implement organizational strategies for violence prevention, including risk assessment

• Respond effectively to violent incidents, both individually and organizationally

This Workplace Violence Course is highly practical, offering strategies you can apply immediately in your professional role.

Who Should Take This Workplace Violence Course?

This course is designed for:

• Supervisors and managers

• Human resources professionals

• Healthcare and social care staff

• Public-facing employees in retail, hospitality, or customer service

• Anyone looking to improve workplace safety and conflict resolution skills