Ensure compliance and build confidence with this CPD‑accredited SALPS training course, designed for anyone selling or serving alcohol in Scotland. Under the Licensing (Scotland) Act 2005, all staff working in licensed premises are legally required to complete this training. By doing so, you’ll gain a clear understanding of your responsibilities, the law surrounding alcohol sales, and how to maintain high standards of service.

This SALPS training course covers the key licensing objectives, the legal definition of alcohol, and what constitutes an unlicensed sale. You’ll also learn about the role and powers of licensing standards officers, the importance of operating plans, and how to manage conflict situations effectively. By the end, you’ll have the knowledge to comply with legislation, protect your premises, and deliver safe, responsible service.

Why This Course?

Alcohol licensing laws in Scotland are strict, and failure to comply can result in fines, prosecution, or loss of licence. This course ensures that staff understand their legal duties, helping businesses stay compliant while promoting responsible alcohol service. It also provides practical guidance on handling conflict and maintaining professionalism in challenging situations.

Key Benefits

• Legal compliance – meet the mandatory training requirements of the Licensing (Scotland) Act 2005
• Responsible service – understand what constitutes an unlicensed sale and how to avoid it
• Conflict management – gain strategies for dealing with difficult situations in licensed premises
• Operational knowledge – learn the role of operating plans in the licensing system
• Professional standards – build confidence in delivering safe, high‑quality customer service

Learning Outcomes

By completing this course, you will be able to:

• Explain licensing and the licensing objectives under Scottish law
• Define ‘alcohol’ as set out in the Licensing (Scotland) Act 2005
• Identify what constitutes an unlicensed sale
• Describe the functions and powers of licensing standards officers
• Understand the nature of an operating plan and its place in the licensing system

Who Should Take This Course?

This course is ideal for:

• Bar staff, waiters, and servers in licensed premises
• Supervisors and managers in hospitality venues
• Personal licence holders and applicants
• Anyone working in Scottish licensed premises who sells or serves alcohol