Every day, we make dozens of decisions—some small, others with lasting impact. Therefore, learning how to approach problems systematically and make confident decisions is essential for professional success. This CPD‑accredited problem solving and decision making training course equips you with proven tools and techniques to think clearly, evaluate options, and choose the best course of action.

Moreover, the course goes beyond theory by showing you how to apply structured problem‑solving steps in real workplace situations. You’ll learn how to analyse information, identify appropriate solutions, and avoid common decision‑making mistakes. In addition, you’ll practise creative thinking strategies that help you contribute effectively to team discussions and generate innovative solutions.

As a result, you’ll leave with a practical framework for solving problems, making decisions with confidence, and implementing solutions that deliver measurable results.

Why This Course?

Problems and decisions are part of every role. Without a clear process, they can feel overwhelming or lead to poor outcomes. Consequently, this course provides a structured approach that reduces stress, improves clarity, and ensures better results for both individuals and teams.

Key Benefits

• Structured approach: Apply step‑by‑step problem solving tools.
• Clarity and focus: Analyse information to describe problems accurately.
• Creative thinking: Generate innovative solutions and contribute effectively in teams.
• Confident decisions: Select the best approach and avoid common mistakes.
• Practical application: Create and implement action plans with follow‑up strategies.

Learning Outcomes

By completing this course, you will be able to:

• Apply problem solving steps and tools effectively.
• Analyse information to clearly define problems.
• Identify and evaluate appropriate solutions.
• Think creatively and contribute as part of a problem‑solving team.
• Select the best approach for making decisions.
• Create a plan for implementing, evaluating, and following up on decisions.
• Avoid common decision‑making mistakes.

Who Should Take This Course?

This course is ideal for:

• Professionals who want to strengthen decision‑making skills.
• Team leaders and managers responsible for solving workplace challenges.
• Employees seeking to improve confidence in problem solving.
• Anyone who wants a structured, practical approach to making better decisions.