Every health and social care professional has a responsibility to act in the best interests of the people they support. This duty of care training course explains what having a duty of care means in practice and how to meet the required standards. Learners will explore how to balance responsibilities, manage dilemmas, and respond effectively to challenging situations while maintaining safety and dignity.

The course also covers risk enablement, particularly in dementia care, and provides guidance on handling adverse events, incidents, errors, and near misses. In addition, participants will learn strategies for dealing with confrontation and difficult situations, ensuring they can act with confidence and professionalism.

By the end of this duty of care training, learners will understand how to apply legal, ethical, and professional principles to protect individuals and themselves in everyday practice.

Why Duty of Care Training Matters

Duty of care underpins safe, ethical, and person‑centred practice in health and social care. However, professionals often face dilemmas where individual rights and safety must be balanced. Moreover, this course equips learners with the tools to make sound decisions, reduce risks, and create supportive environments where people feel respected and protected.

What You’ll Learn in Duty of Care Training

• How to deal with dilemmas in care practice
• Risk enablement and dementia care
• Responding to adverse events, incidents, errors, and near misses
• Strategies for dealing with confrontation and difficult situations

Learning Outcomes

After completing this course, you will be able to:

• Define duty of care and explain its importance in health and social care
• Apply duty of care principles to real‑life dilemmas
• Support individuals through risk enablement while maintaining safety
• Respond appropriately to incidents and adverse events
• Handle confrontation and difficult situations with professionalism

Who Should Take This Course

• Care workers and healthcare assistants
• Nurses and support staff
• Residential and domiciliary care staff
• Anyone working in health and social care settings