Every organisation needs clear processes for handling misconduct, poor performance, and employee concerns. This discipline and grievance training course provides managers and employees with the knowledge and confidence to deal with disciplinary issues and grievances fairly, consistently, and in line with legal requirements.

Learners will explore the definitions of discipline and grievance, the legal principles that underpin them, and the steps involved in both processes. The course also covers disciplinary meetings, levels of response when standards are not met, and how to raise and manage grievances effectively.

By the end of this discipline and grievance training, participants will understand how to conduct fair hearings, manage appeals, and support both employees and managers through challenging situations.

Why Discipline and Grievance Training Matters

When disciplinary or grievance issues are mishandled, organisations face risks such as low morale, legal disputes, and reputational damage. However, with the right training, managers can apply fair procedures, employees can raise concerns confidently, and workplaces can resolve conflicts constructively.

What You’ll Learn in Discipline and Grievance Training

• Definitions of discipline and grievance
• The legal principles that apply
• The disciplinary process and levels of response
• Managing situations where standards are not met
• Conducting disciplinary meetings
• Understanding grievances and how to raise them
• Dealing with grievances fairly and consistently
• Running grievance meetings
• Providing support and managing appeals

Learning Outcomes

After completing this course, you will be able to:

• Define discipline and grievance and explain their importance
• Apply legal principles to workplace procedures
• Conduct disciplinary and grievance meetings fairly
• Support employees through the process and manage appeals
• Promote a culture of fairness and accountability

Who Should Take This Course

• Managers and supervisors
• HR professionals and compliance officers
• Team leaders and employee representatives
• Anyone involved in handling workplace disputes