This Care Certificate Standard 5 Work in a Person Centred Way course provides healthcare workers with the essential knowledge to deliver care that respects individuality, dignity, and choice. It forms part of the Care Certificate framework and can be taken as a standalone module or as part of the full package.

The course explains the principles of person‑centred values and why they are vital in health and social care. Learners will explore how personal values influence behaviour, how to support individuals in maintaining their identity and self‑esteem, and how to promote privacy, dignity, and rights in everyday practice. In addition, the module highlights the importance of collaboration with colleagues to ensure safe, high‑quality, and compassionate care.

By the end of this Care Certificate Standard 5 Work in a Person Centred Way training, participants will understand how to apply person‑centred values consistently, support independence, and create a culture of respect and compassion.

Why Care Certificate Standard 5 Work in a Person Centred Way Matters

Every individual has unique needs, preferences, and values. Therefore, staff must adapt their approach to ensure care is not only safe but also respectful and empowering. With the right training, workers can promote wellbeing, protect dignity, and build trust with those they support.

What You’ll Learn

• The principles of person‑centred values
• How to work in a person‑centred way in daily practice
• How to promote and uphold privacy, dignity, rights, health, and wellbeing
• How to support individuals in maintaining identity and self‑esteem
• How to apply person‑centred values in care delivery
• How to collaborate with colleagues to provide safe and compassionate care

Learning Outcomes

After completing this course, you will be able to:

• Explain person‑centred values and their importance in care
• Apply person‑centred approaches in your role
• Promote privacy, dignity, and rights in all aspects of care
• Support individuals to maintain identity and self‑esteem
• Work effectively with colleagues to deliver high‑quality care

Who Should Take This Course

• New starters completing the Care Certificate
• Existing care staff needing a refresher
• Healthcare assistants, support workers, and nurses
• Managers and supervisors in health and social care