This Business Writing That Works course equips professionals with the tools to write clearly, concisely, and persuasively in the workplace. Good writing is more than grammar; it is about expressing ideas with impact, whether in a memo, email, report, or proposal. With practice and the right techniques, anyone can become a confident and effective writer.

The course explains the value of strong written communication, how to structure documents for clarity, and how to proofread for accuracy. Learners will also explore the correct formats for memos, letters, and emails, as well as strategies to apply these skills in real‑world business situations. As a result, participants will be able to write with confidence and achieve better results from their communication.

By the end of this Business Writing That Works training, participants will understand how to craft professional documents that get read, understood, and acted upon.

Why Business Writing That Works Matters

In today’s workplace, written communication is one of the most important skills. Poorly written documents can waste time, create confusion, and damage credibility. Therefore, learning how to write with clarity and precision is essential for career success. With the right training, staff can improve productivity, strengthen relationships, and ensure their messages achieve the desired impact.

What You’ll Learn

• The value of good written communication in business
• How to write and proofread work so it is clear, concise, complete, and correct
• How to apply writing skills in real‑world business situations
• The proper format for memos, letters, and emails
• Techniques to improve confidence and reduce errors in writing

Learning Outcomes

After completing this course, you will be able to:

• Recognise the importance of effective written communication
• Write and proofread documents for clarity and accuracy
• Apply writing skills to everyday business tasks
• Use correct formats for memos, letters, and emails
• Communicate with greater confidence and professionalism

Who Should Take This Course

• Professionals at all levels who want to improve their writing
• Managers and team leaders who need to communicate clearly
• Administrative staff and support roles
• Anyone responsible for producing business documents