This Bullying and Harassment Training course provides healthcare and social care workers with essential knowledge about workplace bullying, harassment, and the legal framework that protects individuals. It explains the Equality Act 2010, the nine protected characteristics, and the responsibilities of both employers and employees in preventing and addressing inappropriate behaviour.

The course explores the difference between bullying and harassment, examples of unacceptable behaviours, and why tackling these issues is vital for creating safe and respectful workplaces. Learners will also examine liability, accountability, and the importance of perception in determining whether behaviour is considered harassment. In addition, the module outlines processes, procedures, and case studies to show how organisations can respond effectively.

By the end of this Bullying and Harassment Training, participants will understand how to recognise, prevent, and respond to bullying and harassment in line with the law and best practice.

Why Bullying and Harassment Training Matters

Bullying and harassment can damage wellbeing, reduce productivity, and create a toxic workplace culture. Therefore, staff must understand their rights and responsibilities under the Equality Act 2010. With the right training, organisations can reduce risks, protect staff, and promote a culture of dignity and respect.

What You’ll Learn

• The difference between bullying and harassment
• Examples of behaviours that may constitute bullying or harassment
• Why tackling these issues is important for staff and organisations
• The Equality Act 2010 and its relevance to workplace behaviour
• The nine protected characteristics
• Who is liable and who is responsible for preventing harassment
• The importance of perception in determining harassment
• Processes and procedures for reporting and responding
• Case studies that illustrate best practice and lessons learned

Learning Outcomes

After completing this course, you will be able to:

• Distinguish between bullying and harassment
• Recognise examples of unacceptable behaviours
• Explain why addressing bullying and harassment is essential
• Understand the Equality Act 2010 and protected characteristics
• Identify liability and responsibility in workplace cases
• Apply processes and procedures to respond effectively
• Learn from case studies to improve workplace culture

Who Should Take This Course

• All staff in health and social care settings
• Managers and supervisors responsible for staff wellbeing
• HR professionals and compliance officers
• Volunteers and agency staff working in care environments