Interviewing may seem straightforward, but selecting the right candidate requires more than a simple conversation. This behavioural interviewing training course equips recruiters, managers, and HR professionals with the tools to refine their hiring process and make confident, informed decisions.

Learners will explore how to separate strong candidates from exceptional ones, even when they share similar experience and skills. The course covers how to prepare effective job advertisements, develop job analyses and position profiles, and apply a range of questioning techniques—including behavioural, situational, achievement‑oriented, and holistic approaches.

In addition, participants will strengthen their communication skills, learn how to interview difficult applicants, and improve reference‑checking methods. The training also highlights the costs of poor hiring decisions and explains the legal and human rights considerations that affect recruitment.

By the end of this behavioural interviewing training, learners will be able to design a fair, consistent, and effective hiring process that leads to better outcomes for both candidates and organisations.

Why Behavioural Interviewing Training Matters

A wrong hiring decision can cost an organisation time, money, and productivity. However, by applying structured behavioural interviewing techniques, recruiters can reduce risks and increase the likelihood of long‑term success. This course provides the practical skills needed to make better hiring choices.

What You’ll Learn

• Recognise the costs of poor hiring decisions
• Develop a fair and consistent interviewing process
• Prepare stronger job advertisements and reach wider markets
• Create job analyses and position profiles
• Use behavioural, situational, holistic, and achievement‑oriented questions
• Enhance recruiter communication skills
• Interview difficult applicants effectively
• Check references with greater accuracy
• Understand employment and human rights laws in recruitment

Learning Outcomes

After completing this course, you will be able to:

• Apply behavioural interviewing techniques with confidence
• Build structured, fair, and consistent recruitment processes
• Select candidates who align with organisational needs and culture

Who Should Take This Course

• HR professionals and recruiters
• Hiring managers and team leaders
• Business owners involved in recruitment
• Anyone responsible for selecting and interviewing candidates