Conversations about personal hygiene in the workplace can be some of the most uncomfortable challenges a manager faces. While issues such as lateness or missed deadlines are common, discussing sensitive topics like body odour, poor clothing choices, or bad breath requires a careful and respectful approach.

This course provides managers and supervisors with a clear framework to confidently address hygiene concerns while maintaining dignity and professionalism. Participants will also learn how to adapt strategies to suit their organization and encourage long-term positive behavior.

Learning Outcomes

By the end of this training, learners will be able to:

• Recognise the importance and advantages of addressing hygiene issues directly.

• Apply an effective framework for behaviour modification conversations.

• Use organisational resources to support employees with hygiene-related challenges.

• Overcome barriers employees may present when discussing personal issues.

• Resolve common workplace hygiene concerns, including body odour, bad breath, poor grooming, inappropriate clothing, excessive gas, or incontinence.

• Encourage and promote good hygiene practices in the workplace.