Did you know that most employees decide whether to stay or leave a job within their first 18 months? Replacing an employee can cost up to three times their salary, making retention a critical business priority. This onboarding training course shows how a well‑designed onboarding programme can improve employee engagement, reduce turnover, and set new hires up for long‑term success.

Onboarding is more than just orientation. While orientation introduces policies and procedures, onboarding is a structured process that supports employees through their first months, helping them feel welcome, confident, and aligned with company goals. This course explores how to design an onboarding framework, customise it for different audiences, and measure its impact on retention and performance.

Why Onboarding Training Matters

Without effective onboarding, new employees may feel disconnected, undervalued, or overwhelmed. This course highlights the business benefits of onboarding, including improved engagement, stronger performance, and reduced recruitment costs. Learners will also discover how to deliver on promises made during recruitment, ensuring that new hires experience a consistent and supportive journey.

Key Benefits of Onboarding Training

• Define onboarding and explain how it differs from orientation.
• Identify the business benefits of a structured onboarding programme.
• Recognise the factors that contribute to successful onboarding.
• Build a cross‑functional team to design and deliver onboarding.
• Prepare a vision statement and set measurable goals.
• Design a framework that includes training, progress tracking, and follow‑up.
• Customise onboarding for managers, executives, and other audiences.
• Identify metrics to evaluate programme success.
• Create a branded onboarding experience that strengthens company culture and market position.

Learning Outcomes

By completing this course, you will be able to:

• Explain the purpose and benefits of onboarding.
• Design and implement a structured onboarding framework.
• Customise onboarding to meet the needs of different roles.
• Track and measure onboarding results with clear metrics.
• Build a unique onboarding programme that supports retention and engagement.