Working in the food and beverage sector requires more than just service skills—it demands a strong understanding of safety, compliance, and customer responsibility. This food and beverage industry training course introduces participants to the essential principles that underpin safe and lawful operations. In particular, learners will explore licensing law, health and safety, food hygiene, allergen awareness, and equality and diversity in customer service.

The course covers the Licensing Act 2003, current fines, and age‑related responsibilities. Moreover, it explains how to handle glassware, use PPE, and apply manual handling techniques safely. Participants will also learn how to prevent contamination, recognise food allergy symptoms, and apply control measures. By the end, learners will be equipped to work confidently, safely, and inclusively in any food and beverage setting.

Why Food and Beverage Industry Training Matters

Poor hygiene, unsafe practices, or lack of awareness can lead to serious health risks, legal consequences, and reputational damage. However, with the right training, staff can meet regulatory standards, protect customers, and deliver exceptional service. As a result, this course helps build a workforce that’s compliant, confident, and customer‑focused.

Key Benefits of Food and Beverage Industry Training

• Understand the Licensing Act 2003 and age‑related responsibilities.
• Apply health and safety principles, including manual and glass handling.
• Use PPE correctly and follow safe working practices.
• Maintain food safety and personal hygiene standards.
• Recognise allergens and apply control measures.
• Respond to suspicious items, conflict, and complaints.
• Promote equality, diversity, and inclusive customer support.

Learning Outcomes

By completing this course, you will be able to:

• Comply with licensing and health regulations.
• Handle food, equipment, and materials safely.
• Support customers with varying needs respectfully.
• Prevent contamination and respond to food allergy risks.
• Create a safe, inclusive, and compliant work environment.

Who Should Take This Food and Beverage Industry Training

• Hospitality staff and food service workers.
• Bar, restaurant, and catering teams.
• Supervisors and managers in food and drink settings.
• Anyone entering the food and beverage industry.