In today’s unpredictable world, organisations face constant disruption. System failures, terrorism events, disease outbreaks, and superstorms can halt operations, sometimes permanently. Yet, some services—such as hospitals, airports, and power plants—must continue functioning regardless of the crisis. This high reliability organisations training course explores how these critical services maintain stability and resilience, even under extreme pressure.

Learners will discover the defining characteristics of high reliability organisations (HROs) and the key concepts that support them, including mindfulness and clear expectations. The course also examines the five governing principles: preoccupation with failure, resistance to simplification, sensitivity to operations, commitment to resilience, and deference to expertise.

By the end of this high reliability organisations training, participants will understand how to apply these principles to their own workplace, creating systems that remain reliable and effective in both crisis and stability.

Why High Reliability Organisations Training Matters

Unexpected events can disrupt any business. However, organisations that adopt HRO principles anticipate risks, adapt quickly, and recover with minimal impact. This training helps learners translate proven strategies into practical steps for their own teams.

What You’ll Learn

• Define the characteristics of a high reliability organisation
• Understand key concepts such as mindfulness and expectations
• Apply the five principles of high reliability organisations
• Audit activities at all stages to assess reliability and resilience

Learning Outcomes

After completing this course, you will be able to:

• Recognise the traits of high reliability organisations
• Apply HRO principles to strengthen your workplace systems
• Conduct audits that measure and improve organisational reliability

Who Should Take This Course

• Leaders and managers in high‑risk industries
• Healthcare, aviation, and energy professionals
• Risk management and compliance teams
• Anyone seeking to improve organisational resilience