Feedback is essential for growth, yet many people feel uncertain about how to give it or uncomfortable when receiving it. This giving and receiving feedback training course is designed for all staff members, helping them develop the skills and confidence to exchange feedback effectively across all levels of an organisation.

Learners will explore how to provide feedback to managers, peers, and subordinates in a proactive and constructive way. In addition, the course shows how to receive feedback openly, evaluate its validity, and decide how best to act on it. As a result, participants will strengthen their communication skills and use feedback to improve workplace relationships.

By the end of this giving and receiving feedback training, staff will be able to approach feedback conversations with clarity, confidence, and professionalism.

Why Giving and Receiving Feedback Training Matters

When feedback is delivered well, it builds trust, encourages development, and improves collaboration. Moreover, learning how to receive feedback positively ensures that individuals can grow from constructive input rather than resist it. This course provides practical tools to make feedback a natural and productive part of daily work.

What You’ll Learn

• Give feedback to managers, peers, and subordinates in a proactive and effective way
• Receive feedback, judge its validity, and decide how to respond
• Apply feedback skills to strengthen professional relationships

Learning Outcomes

After completing this course, you will be able to:

• Deliver feedback that motivates and guides improvement
• Accept feedback with openness and apply it constructively
• Use feedback to build stronger, more collaborative relationships

Who Should Take This Course

• Staff at all levels of an organisation
• Team leaders and supervisors
• HR professionals and managers
• Anyone seeking to improve workplace communication