Emotional intelligence, often called EQ, is the ability to recognise, understand, and manage emotions in yourself and others. While IQ may open doors, it is your EQ that determines how well you connect, collaborate, and succeed. This emotional intelligence training course shows how awareness and empathy can transform relationships, boost performance, and build resilience in both personal and professional life.

Learners will explore the link between emotional and physical health, discover techniques to manage emotions effectively, and practise strategies that improve workplace interactions. In addition, the course highlights how optimism, empathy, and validation of others’ feelings contribute to stronger leadership and teamwork.

By the end of this emotional intelligence training, participants will have the tools to create a personal vision statement, manage emotions constructively, and apply EQ skills to inspire and influence others.

Why Emotional Intelligence Training Matters

We have all worked with brilliant people—some inspiring, others less so. What sets extraordinary individuals apart is not their IQ but their EQ: their ability to connect at a personal and emotional level. However, emotional intelligence is not fixed; it can be developed. Moreover, this course provides practical methods to strengthen EQ, helping learners build trust, reduce conflict, and achieve lasting success.

What You’ll Learn

• Understand what emotional intelligence means
• Recognise how emotional health and physical health are connected
• Learn techniques to use and appreciate emotional intelligence in the workplace
• Understand different emotions and how to manage them
• Create a personal vision statement
• Distinguish between optimism and pessimism
• Validate emotions in others

Learning Outcomes

After completing this course, you will be able to:

• Define emotional intelligence and explain its importance
• Apply EQ techniques to workplace situations
• Manage emotions constructively in yourself and others
• Build stronger relationships through empathy and validation
• Develop a personal vision statement to guide growth

Who Should Take This Course

• Managers and supervisors leading teams
• HR professionals and trainers
• Project leaders and coordinators
• Anyone seeking to improve communication and relationships